Refund Policy

Review Reply offers a 30-day money-back guarantee on ReviewReply AI subscriptions. If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date — no explanation required.

How to request a refund

Payments are processed by our reseller and Merchant of Record, Paddle. To request a refund, visit paddle.net with your order email or receipt, or contact us through the support options in your account and we will pass the request to Paddle on your behalf.

How refunds are issued

Approved refunds are returned to the original payment method. Processing times depend on your bank or card issuer and typically take 5–10 business days. Paddle's own refund policy also applies to every order.

Cancellations

You can cancel a subscription at any time from the billing page in your account. Cancelling stops future renewals; you keep access until the end of the period you have already paid for.